Refund Policy
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Last updated
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We have a refund mechanism to protect the interests of our users. This ensures you can confidently engage with our services, knowing the investments are safeguarded.
In the event of any issues or dissatisfaction, our users can easily access the refund process, designed to be transparent and efficient.
The refund period will vary based on the users’ tiers:
For Non-Stake Users: 24 Hours
For Unicorn Rank: 48 Hours
(Bronze, Silver, Gold & Platinum Tier)
For Decacorn Rank: 72 Hours
(Diamond & Super Diamond Tier)
The refund policy applies to all IDO rules, including and .
The refund period can be adjusted for each IDO sale on BSCS Launchpad, according to our agreement with the project team.
Our commitment to customer satisfaction is paramount, and this refund policy is just one of the many ways we strive to maintain trust and reliability in our offerings.
By prioritizing the needs and concerns of our users, we not only enhance the experience but also strengthen our relationships.